What is 2FA?

2FA is a security mechanism that requires two different methods of identity authentication to access something. For emails, the centrally enforced use of 2FA means that, in order to access their emails, your staff will need to verify their identity with an additional authentication method to check that they are not an imposter. Typically, the additional method is a code sent via SMS or via an app installed on your mobile phone that must be entered in order to access the email account. 2FA is also known as "Two-Step Verification" or "Multi-Factor Authentication" (MFA).

You can activate 2FA to access the Cyber Guardian platform in your profile by entering your telephone number in the contact details.

Enabling 2FA (two-factor authentication) will help verify that your employees' identities are legitimate, thus preventing someone else from hijacking their email accounts.

Checking whether two-factor authentication is enabled will depend on the email provider you use.

• For Microsoft Office 365, you can refer to this tutorial to find out how to implement two-factor authentication: https://docs.microsoft.com/microsoft-365/admin/security-and-compliance/set-up-multi-factor-authentication?view=o365-worldwide
• For GSuite o Gmail, you can refer to this tutorial to find out how to implement two-factor authentication: https://support.google.com/a/answer/175197